Privacy Policy
Last updated: June 2026
OpenHost ("OpenHost", "we", "us" or "the Company") operates this website and the hosting services offered through it. We respect the privacy of everyone who uses our services and are committed to protecting the personal information you share with us.
This policy explains what information we collect, why we collect it, where it is stored, and the choices and rights you have. For readability this document is written in one grammatical form but applies equally to everyone.
Information we collect
When you use our website and services we collect two kinds of information.
Information you provide knowingly — such as your name, email address, billing details and the contents of support requests — which you supply when you register, purchase a plan or contact us.
Information collected automatically — such as your IP address, browser type, the pages you view and general usage patterns. Most of this is statistical and aggregated and does not identify you personally.
Where your data is stored (European Union)
Our hosting infrastructure and customer data are located in data centres within the European Union, operated on our behalf by a leading European infrastructure provider.
These facilities maintain a high standard of physical and network security and operate under the EU General Data Protection Regulation (GDPR) and applicable local law. We remain responsible for the data under our control and select our infrastructure partners accordingly.
How we use your information
- To provide, operate and maintain the services you sign up for.
- To process payments, renewals and account administration.
- To improve and extend the services and content we offer.
- To respond to support requests and communicate about your account.
- To send service and, with your consent, marketing messages.
- For internal analysis, research and quality control — mostly using aggregated, non-identifying data.
Cookies
The site uses cookies for normal operation, to gather aggregated usage statistics, to verify details and to remember your preferences (such as language and light/dark theme).
Modern browsers let you refuse or delete cookies. If you are unsure how, check your browser's help pages. Disabling cookies may affect some features.
Direct marketing
From time to time we may wish to send you information about our services and offers by email. We will only do so with your explicit consent, and every message includes a one-click way to unsubscribe.
We do not sell your personal details to advertisers. We may share aggregated, non-identifying statistics about service usage.
Sharing with third parties
We do not transfer your personal information to third parties except in the following cases:
- With trusted service providers (such as our payment processor and infrastructure provider) strictly to operate the service.
- Where required by a court order or applicable law.
- In the event of a legal dispute between you and the Company that requires disclosure.
- If the Company merges with or transfers its activity to another entity that agrees to honour this policy.
Data security
We apply up-to-date systems and procedures to protect personal information. While these measures significantly reduce risk, no system is completely immune to unauthorised access, and we cannot guarantee absolute security.
Your rights
You may ask to review, correct, restrict the use of, or delete the personal information we hold about you. Where the GDPR applies, you also have rights of portability and to object to certain processing.
To exercise any of these rights, contact us at support@openhost.example. We will act on valid requests within a reasonable time and in line with applicable law.
Changes to this policy
If we make material changes to how we use personal information, we will post a notice on the site's home page and, where it affects you, notify you by email. You may stop using the services if you do not agree to a change.