Account setup

After creating your account and ordering a plan, take five minutes to configure your profile. This prevents problems later — especially around billing, security, and team access.

Billing profile

1. Complete your details

   Client area → Profile → Personal Details. Fill in:

   • Full name (appears on invoices)
   • Company name (optional — used for invoice headers)
   • Address (required for tax computation)
   • Phone number (for account recovery)

2. Payment method

   Client area → Billing → Payment Methods → Add. Supported methods vary by region but include credit/debit card and PayPal. Your card is charged automatically on renewal — no manual invoices to chase.

3. Currency

   Your account currency is set at signup (₪ ILS for Israel, € or $ for others). Invoices are always in your account currency. Prices on the website show multi-currency for reference; the checkout amount is final.

Security

Two-factor authentication (2FA)

1. Client area → Profile → Security → Two-Factor Authentication
2. Scan the QR code with your authenticator app (Google Authenticator, Authy, 1Password, Bitwarden)
3. Enter the 6-digit code to confirm
4. Save the backup codes in a secure place

Strong password

• Use a unique, randomly generated password (16+ characters)
• Never reuse your hosting password on other services
• A password manager (Bitwarden, 1Password) handles this for you

Panel password

Your hosting control panel has a separate password from the client area. Change it after first login:

1. Client area → Services → your plan → Change password
2. Set a strong, unique password

Team access

If multiple people manage your account:

1. Client area → Profile → Contacts → Add contact
2. Set permissions per contact:
   • Billing — view/pay invoices
   • Support — open and view tickets
   • Technical — access panel login
3. Each contact gets their own login — never share one account

Notifications

Configure which emails you receive:

• Invoice reminders — before renewal (always on)
• Service notifications — provisioning, suspension, plan changes
• Maintenance alerts — scheduled platform updates
• Newsletter — product announcements (optional)

Client area → Profile → Email preferences.

API access

For automation and scripting:

1. Client area → Profile → API Credentials
2. Generate an API key
3. Use it with the API reference to manage accounts, domains, and services programmatically

Next steps

• Your first site — create a website, configure files and databases
• Custom domain — point your domain to OpenHost
• WordPress hosting — install and tune WordPress